Dịch Vụ Đưa Đón

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Dịch Vụ Đưa Đón

Rita Transfer Service

  1. The transportation from Hanoi to Halong Bay and back is not included in the cruise tour price.
  2. How far is this from Hanoi to Halong Bay and how long does it take from Hanoi to Halong bay? It is around 190 kms from Hanoi to Halong Bay and round trip is 380 KMs.  It takes 2.5 hours from Hanoi to Halong  with one stopover for soft break time around 15-20 minutes each time/ way.
  3.  What time does Shuttle Bus pick up/drop off guests in Hanoi? Depending on hotels you will stay in Hanoi, the time may be different. But normally, the Limousine Shuttle Bus will pick you up at your hotel in Hanoi Old Quarter around 8.10 to 8:50 AM and drop you off around 15h00 to 15h20 PM in Hanoi. Customers stay further than 4 kms from Hanoi Old Quarter must come to our office at 23 Hang Voi Street before 8h30 Am to join the trip with us (Except for private car request).
  4.  Why must have break times at middle of the way? Vietnamese road rules stipulate that all drivers on journeys exceeding 100 km must have at least one break to ensure motor vehicle safety and the health of the driver. Our driver starts working from 6 Am and should give him a short time for breakfast and refresh his health.  Time for personal needs such as toilets, breakfast, coffee or tea.
  5. Waiting for return Bus from Halong to Hanoi. Customers will be advised to wait at least 30 min or up to 1.5 hours after the trip to join the drop off service back to Hanoi based on the traffic conditions. To save up and reduce the total cost for the trip our company and all other travel company must use 1 bus for a round trip. Please be aware of this and should not claim us if you have to wait longer than usual for the transfer back Hanoi. To avoid of that you should consider taking a private car.
  6.  Why the pickup car differs from the Dropp- off car (Changing the bus/ car)? We have a variety of vehicles of the same quality but will vary in size and number of seats. As mentioned above to save and reduce the total cost we have to use a car to take guests from Hanoi to Halong Bay and welcome guests the day before back Hanoi. Depending on the number of guests per specific date we will adjust the car accordingly so customers can not be sure to go both journeys with the same car. Be understanding and do not blame us for this with the refund as it is unfair and unacceptable.
  7. Prices for transfer services

    7.1. Limousine Shuttle Bus for round trip: 1 way: 17.5usd/ seat/ 2 ways: 35usd/ Seat. Kids under 3 will be free sharing seat with parents

    7.2. Private regular car: 4-seater: US$ 208 per car /7 -seater:   US$ 213 per car / 16- seater car:  US$ 250 per van

    7.3. Private Limousine Vip Car: 8- seater: US$ 300 / 2 ways/ 18- seater car: 410usd/ 2 ways

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